Refund & Returns Policy

30-Day Money-Back Guarantee

We want you to be comfortable on your feet. If you're not satisfied with ToeAlign Pro™ for any reason, you may return it within 30 days of delivery for a full refund of the product price.

How to start a return

Email support@steprevive.com with your order number and the reason for your return. We'll reply within 24–48 hours with return instructions.

Conditions

  • Requests must be made within 30 days of the delivery date.
  • For hygiene reasons, we ask that the item be clean and dry when returned.
  • Refunds are issued to the original payment method within 5–10 business days of us receiving the return.
  • Return shipping is the responsibility of the customer unless the item arrived damaged or defective.

Damaged or defective items

If your item arrives damaged or faulty, contact us with a photo within 14 days and we'll send a free replacement or issue a full refund — no return required.

ToeAlign Pro™ is a comfort and support aid, not a medical device. Results vary from person to person.